This feature is not available in every shop. If you do not have this menu item on the screen, then this does not constitute an error.<br> This function is a simple way of getting the system to generate a price quotation for your customer on the basis of an open order or an order that has already been submitted. To do this all spare parts saved to the order are copied to a price quotation generator. In addition to this you can add additional charges like, for example, work time, etc. to the price quote. If there is no field specific to the costs you wish to add, just enter them under "Other". You will then be asked whether or not your details as they appear under My profile should be entered under "Sender". Enter "no" if you wish to used your own headed note paper.